Clik here to view.
[Live Webinar] The Feedback Factor: Using Survey Data to Make Better Business...
Date and Time: Wednesday, March 4 at 2:00pm ETSpeakers: Mike Philips, Director of Feedback Strategy, Cvent Web Surveys Dorian Rosen, Senior Consultant, Professional Services, Cvent Web SurveysThere are...
View ArticleClik here to view.
Millennials and the Customer Experience
We’ve talked before about how important it is to understand the generational gaps in the workforce because what keeps Generation X engaged, doesn’t necessarily keep Millennials (born between 1980 and...
View ArticleClik here to view.
Sample Survey Thursday: Meeting Planner Satisfaction Surveys
Today’s focus: post event meeting planner surveysAccording to Frost and Sullivan, the estimated hotel revenue associated with meetings and events totals $103 billion. Therefore, it’s critical that...
View ArticleClik here to view.
You're Not Lucky with Data Alone: Acting on Your Survey Data
You’ve set up a survey program. Good. You’ve sent out your survey. Great. You’ve received an overwhelming amount of responses. Even better. But just because your responses are overflowing doesn’t mean...
View ArticleClik here to view.
How to Avoid Survey Fatigue
Ever get tired of eating leftovers for three days in a row? Well, just like leftover fatigue, your customers can also get survey fatigue. With so many companies sending out surveys looking for feedback...
View ArticleClik here to view.
Further Engage Guests with Branding
During your hotel guests’ stay, you want to make them feel at home. After all, they chose to spend money at your property instead of staying in the comfort of their own home. Every interaction you have...
View ArticleClik here to view.
Cvent Web Surveys is now Inquisium
Tuesday, June 2 was a big day Cvent Web Surveys and we announced that we rebranded as Inquisium. Derived from the word "inquisitive," we help organizations of all sizes build feedback programs that...
View ArticleClik here to view.
Sample Survey Thursday: Customer Satisfaction
Today’s focus: customer satisfaction surveysThe proof is in the numbers. According to Gartner Group, a 5% increase in customer retention can increase a company’s profitability by 75%. Therefore, it...
View ArticleClik here to view.
[Webinar]: Why the World is Ready for Better Feedback Management Programs
Date: Wednesday, July 22, 2015 Time: 2pm ET | 11am PT Speakers: Darrell Gehrt, Vice President, Inquisium and Mike Phillips, Director of Feedback Strategy, InquisiumOnline surveys, big data, enterprise...
View ArticleClik here to view.
Webinar: How to Effectively Navigate Employee Feedback
Date: August 5, 2015 Time: 1:00pm ET Speakers: Mike Phillips, Director of Feedback Strategy, Inquisium Meg Stensrud, Regional Sales Director, InquisiumRegister nowImagine if you could clone your...
View ArticleClik here to view.
Are reward program members loyal?
Think about rewards programs that you are enrolled in. Best Buy? CVS? The café in your building? What attracts you to the program? It is your loyalty toward the brand or is it because of the discount...
View Article
